Computers and the Internet : Email[ Home / Computers and the Internet / Email ]
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Free Instructional Sites:
Reading Email Headers - an introductory guide to the behavior of email headers, intended to help victims of unsolicited email (spam) attempt to determine the real source, covering where email comes from, mail protocols, common headers, envelope headers and more
Stop Junk Email - a collection of instructional resources about preventing, dealing with and understanding junk email and spam
The Art of Writing E-mail - a guide to the finer points of email, teaching you about using appropriate salutations, making the subject matter matter, using a dictionary, inserting "breaths" of empty space, using smileys, prefacing, including previous message, compressing file attachments, rereading, being polite, and reciprocating good deeds, anticipating, empathizing, understanding and more
Tracing Spam - Who do I complain to? - a brief interactive guide to figuring out who to complain to about unsolicited commercial email (spam), and how to write effective spam complaint letters
Tracking Spam - an in-depth guide to tracking unsolicted commercial email ("spam"), covering such topics as how to identify spam, what to do if you just got spammed, firewalls and forwarders, how emails are forged, how to read email headers, how to track down the sending system, stealth mailers, test a system to see if it relays e-mail, the point of injection, using traceroute, using whois and more
Tracking the source of email spam - a brief guide to the components of email headers, and which are the most likely to be forged by spammers
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