|Assertive Communication - a text-based guide on how to be effectively assertive in interpersonal communications, covering what assertiveness is, why assertiveness is important, keeping your temper under control, saying no, selective assertiveness, specificity, summarization and more|
11-November-2005 - 16:07:19|
I was actually hoping for a course in Assertive Communication as I understand the basics but need a continual process improvement for my communication skills
lisa lewis 30-January-2007 - 06:22:52
This was sound, practical information, which I've found extremely useful. Thanks!
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